Frequently Asked Questions

Explore our FAQs to find answers and solutions to your most pressing inquiries.

FAQs

Everything you need to know about AI agents and how they're transforming business process automation.

What makes AI agents unique compared to the world before AI/Agents?

Before agents, automation meant hardcoding rules into software systems—rigid, rule-based tools built for predictable tasks. Every exception or change required developer time. AI agents introduce adaptive logic. They can understand natural language, make decisions in context, and improve over time. This unlocks automation for previously 'un-automatable' work, like recruiting, billing follow-ups, or data triage.

How would companies have approached automation before agents? Why would this have been expensive?

Traditional automation required teams to build APIs, hardcoded scripts, and rigid workflows. This could take months and cost hundreds of thousands in consulting or RPA setup. For example, automating a collections process meant hiring developers to connect systems, create if-then logic, and build UI integrations manually. Any change broke the flow.

How are AI Agents solving this for companies today?

AI Agents can be trained on SOPs, read and understand documents, send messages, fill out systems, and ask for human help when needed. Compared to legacy automation that might cost $250K+ for one process, an AI agent can be deployed in weeks for a fraction of the cost—with better adaptability. We've seen ROI within 60 days and 40–60% reduction in FTE hours for key processes.

Do you offer support?

Yes, we provide comprehensive support for all our services. Our team is available to assist you with any issues or questions you may have. We strive to ensure your satisfaction.