How Aria Works
Discover the platform architecture and intelligent workflows that power human-AI orchestration at enterprise scale.
Our Proven Approach
Our streamlined approach delivers reliable business outcomes through a transparent, proven process that combines AI and human expertise.
Identify Workflow
Target a repetitive business workflow that's consuming valuable resources (e.g., recruiting, collections, support)
Document SOP
Document your standard operating procedure or leverage our experts to create optimized workflows
Build & Deploy
Aria engineers build and deploy task-specific AI agents supported by oversight team
Execute Work
Our integrated orchestration platform coordinates the work between AI agents and human experts
Track Outcomes
Monitor real-time dashboards showing improved metrics: faster cycles, lower costs, better compliance
Our Orchestration Process
From discovery to deployment in weeks—our proven methodology delivers measurable business outcomes through intelligent workflow orchestration.
Discovery
We assess your current workflows and identify the highest-impact opportunities for orchestration.
Key Activities
- Current workflow assessment and bottleneck identification
- ROI opportunity mapping with measurable outcomes
- Team interview and process documentation review
- Success metrics definition and SLA establishment
Prototype
We build and test your first orchestrated workflow to prove measurable value before full deployment.
Key Activities
- Proof-of-concept workflow automation development
- Integration with existing systems and data sources
- Human oversight framework setup and testing
- Performance metrics tracking and validation
Deploy
We scale the proven orchestration across your organization with full training and ongoing optimization.
Key Activities
- Phased rollout with department-specific configuration
- Comprehensive team training and change management
- Real-time monitoring with performance optimization
- Quarterly business reviews and continuous improvement
End-to-End Workflow
Aria orchestrates end-to-end business workflows using AI agents, expert-vetted labor, and secure automation infrastructure. Here's our proven approach to delivering predictable outcomes.
SOP Collection Process
We start by thoroughly documenting your existing process or helping you create standardized operating procedures (SOPs) for the workflow you want to automate.
- Interview process stakeholders and experts
- Document each step in the process flow
- Identify decision points and business rules
Agent Development
Our engineers develop specialized AI agents to handle specific tasks within your workflow, creating a modular system that can be refined and optimized over time.
- Train task-specific AI models on your processes
- Create agent orchestration flows with clear APIs
- Build human intervention triggers and fallbacks
- Implement security and compliance controls
Human-in-the-center
We integrate skilled human operators where judgment, exception handling, or client escalations are needed, ensuring quality and accountability.
- Train our specialists on your business context
- Establish clear escalation paths and priorities
- Integrate human review for sensitive decisions
- Create feedback loops to improve agent performance
Deployment Infrastructure
Our enterprise-grade infrastructure ensures secure, reliable, and scalable execution of your automated workflows, with complete auditability.
- SOC2 compliant security architecture
- Virtualized execution environments for custom code
- Auto-scaling based on workload demand
- Comprehensive audit logging and traceability
Orchestrated Workflow Execution
Our unique orchestration layer is what differentiates Aria from typical automation tools. We don't just build AI agents—we manage the entire process with integrated human oversight for reliable outcomes.
AI-First Approach
Specialized agents who are expertly trained on the unique and specific processes of your business are essential for optimizing efficiency and effectiveness. These professionals are equipped with a deep understanding of your operations, allowing them to address your particular needs and challenges comprehensively.
Human Expertise
Strategic intervention points that are guided and monitored by expert oversight are essential for ensuring effective outcomes in complex situations.
End-to-End Management
Smooth and seamless coordination across the entire process chain is essential for ensuring efficiency and effectiveness at every stage of the operation.
Ready to automate your business processes?
Let our team show you how Aria can transform your operations with AI-powered process automation.
